Keiser University adheres to the Americans with Disabilities Act (ADA) in allowing use of service animals for students, staffs, and visitors. It is the policy of Keiser University that service animals assisting individuals with disabilities are generally permitted in all facilities and programs on any Keiser University campus except as described below.
“Service animal” is defined by the ADA, as amended in 2008 and 2010, as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition. The work or task performed by a service animal must be directly related to the individual’s disability. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Service animals are limited to dogs or miniature horses. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA*.
* Department of Justice Revised ADA Regulations Implementing Title II and Title III
Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go. For example, in a hospital it would be inappropriate to exclude a service animal from areas such as patient rooms, clinics, cafeterias, or examination rooms. However, it may be appropriate to exclude a service animal from operating rooms or burn units where the animal’s presence may compromise a sterile environment.
A service animal may be disallowed (asked to leave) from a Keiser University facility or program if the animal’s behavior or presence poses a direct threat to the health and safety of others because the animal is not under the control of the owner. Service animals may be also excluded in areas where the presence of a service animal fundamentally alters the nature of a program or activity, or is disruptive. This may include, but is not limited to, research labs, areas requiring protective clothing, and food preparation areas. Other circumstances include, service animals found by the university to be out of control and the animal’s handler does not take immediate and effective action to control the service animal; service animals that are physically ill; service animals that are unreasonably dirty; service animals that attempt to enter a place on campus where their presence causes danger to the safety of the handler or other students/members of the campus, or where the service animal’s safety is compromised. Furthermore, animals not covered under the ADA service animal definition may not be allowed at a Keiser University facility or program.
The university will only be able to ask two questions when it is not obvious what service an animal provides:
Administration will not ask for documentation or about the nature of the disability, require medical documentation, require special identification or training documentation for that animal, or ask to witness the animal perform the work or task.
* Excerpt from Service and Assistance Animal Policy of Oregon State University
Service Animals may be ordered for removal from campus by a security officer or administrator for the following reasons:
Where a service animal is properly removed pursuant to this policy, KU will work with the handler to determine reasonable alternative opportunities to participate in the service, program, or activity without having the service animal on the premises.
* Excerpt from Service and Assistance Animal Policy of Oregon State University,
Some people may have allergic reactions to animals that are substantial enough to qualify as disabilities. KU will consider the needs of both persons in meeting its obligations to reasonably accommodate all disabilities and to resolve the problem as efficiently and expeditiously as possible.
Asking someone if they need assistance because there seems to be general confusion is acceptable. However, the below items should not be asked by anyone on campus.
Emotional Support Animals (ESA) [2] or Comfort Animals may be used as part of a medical treatment plan as therapy animals and determination is made on an individual basis. These animals are not considered service animals under the ADA, which makes them ineligible to bring to campus; however, through the interactive process, alternative accommodations/solutions would be discussed. ESAs only apply to Keiser University’s students’ residence situations (Flagship/Off-Campus Housing) because ESAs fall under the Fair Housing Act (FHA) rather than ADA.
For animals to be designated as Emotional Support Animals or Comfort Animals, resident students are required to demonstrate that their animal is a reasonable accommodation for an emotional or mental health disability. Demonstrating this need requires documentation[3] from a treating medical or mental health professional certifying that the Emotional Support Animal or Comfort Animal is part of a prescribed treatment plan for the disabling condition and alleviates symptoms or effects of a disability. The documentation must contain the following information, from a qualified provider such as licensed psychiatrist, psychologist, therapist, or mental health professional:
Residential students must receive approval for their Emotional Support Animal from the Disability Services Office prior to bringing their animal to their residence. With appropriate documentation, ESAs may be permitted to live in the student residence (Flagship/Off-Campus Housing) under the Fair Housing Act (FHA) with the owner responsible for the animal’s well-being. Moreover, an ESA should demonstrate a good temperament and show predictable behavior; and, be able to live with others in a reasonable way.
Note: Emotional distress resulting from having to give up an animal because of a “no pet” policy does not qualify a person for an accommodation under federal law.
[1] Excerpt from Emotional Support Animals & Service Animals policy of Eckerd College, http://www.eckerd.edu/counselinghealth/aes/specialized/animals.php
[2] Excerpt from Emotional Support Animals & Service Animals policy of Eckerd College, http://www.eckerd.edu/counselinghealth/aes/specialized/animals.php
[3] KU is aware of web-based services that offer to create “ESA letters” for a fee, typically based upon answers to an online survey. Such letters rarely provide sufficient documentation to support a request, and KU generally does not view them as reliable sources of information, please see the criteria for documentation in this guide. Excerpt from Emotional Support Animals policy of Bryn Mawr College.